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Services

Services

China sourcing services, from the factory to your door

We find a factory that can make what you need, stay on the order while it is made, check the goods in person and ship them to your door. One team runs all of it, and one itemised quote covers the goods, freight, customs and duty.

  • Reply within 1 business day
  • Landed cost, itemised
  • Trading since 2020

What we handle

Every stage of the order, one team

The same people answer for your order from the first message to the delivery, so nobody has to chase a factory for news.

  • Two samples of the same steel chair frame from two factories, side by side beside the drawing

    Finding the maker and the price

    • Sourcing to your specification

      We start from your drawing, photo or specification and look for a factory that can make it to that standard. Where the product allows it, we compare more than one maker before we quote.

    • Your drawing, settled first

      We go through your drawing with the factory before production and settle the details it would otherwise guess at. A sketch or a photo is enough to start.

    • One landed quote

      The goods, haulage, export clearance, the ocean leg, the customs entry, duty and delivery, each on its own line, with the company that will invoice you named at the top.

    • Samples

      If you want a sample first, we quote it next to the production run.

  • Gloved hands measuring a welded steel frame with a caliper on a production line, the drawing beside it

    Making it

    • Production follow-up

      We stay on the order from deposit to packing, and we do the chasing, so you do not have to.

    • Checks at the factory, in person

      An American on our team visits the factory while the order is made and checks the goods against the specification and the sample you approved, before they are packed. If something is off, you hear it from us before anything ships.

    • Packing to your plan

      Master cartons counted to your pallet and container plan.

  • A gloved hand closing the doors of a loaded shipping container at a factory dock at dawn

    Shipping and landing it

    • Export clearance

      Haulage to the port, the export documents and the vessel cut-off.

    • Ocean freight

      A full container, or less than a container for a trial quantity. The quote shows the cost per unit of each, side by side.

    • Customs entry and duty

      Filed through our broker. The quote names the tariff line and the rate, and says who carries a change before the goods land.

    • Delivery

      To a port, a rail ramp or your door, priced to the destination you give us.

  • Approved product samples in tagged bags on the shelves of a sample room

    After the first order

    • Reorders

      We keep your specification on file, so a reorder is a quantity and a date.

    • Your own inspector, if you want one

      Book an inspector you trust and we will fit the visit around the production schedule and have the goods ready for it.

Freight and the customs entry go through forwarders and a broker we have used since 2020, and the quote puts each on its own line.

Planning an order around Chinese New Year

Custom work

Made to your drawing

Some of what we supply is built to the buyer's own drawing rather than picked from a catalogue. The display structures on our lighting pages are built that way.

If yours is a custom order, the first guide below walks through how one runs with us, what to have ready and where these orders tend to go wrong. The second sets OEM against ODM: whose design, mould and sample each one leaves you with.

Who we work with

Commercial buyers, by the pallet or the container

We pick the orders we take on. We work with commercial buyers who order by the pallet or the container: installers and decor contractors, municipal and civic buyers, distributors and resellers, and venues and event operators. If we cannot do an order well, the first reply says so, before anyone spends time on a quote.

Where we fit best

  • A product you can describe, with a drawing, a photo or a specification
  • A quantity that ships by the pallet or the container
  • A date the goods have to be on site
  • Orders that repeat, or come back each season

Where we are not the right fit

  • Dropshipping, or orders of a few units
  • Retail purchases for personal use
  • Factory checks or inspections on their own, for an order we are not running

How you pay

How we are paid

Every quote we send names one of two arrangements, because the two are priced differently and you should not have to guess which one you are in.

We sell you the goods

We buy the goods and sell them to you. Our margin is inside the price you see. Most orders work this way.

We act as your buying agent

You contract with the factory directly and we run the order for a fee written on the quote. We work this way when you name the factory, or when you want to contract with the factory and pay it yourself.

Rates depend on the product, the quantity and the arrangement, so they appear on your quote rather than on this page. Which company invoices you, and the rest of how we are paid

Paying a supplier in China by T/T

Questions

Questions about our services

What does a China sourcing agent do?

Finds a factory that can make your product, agrees the price, follows production, checks the goods and arranges export and shipping. We do all of that. We can also buy the goods and sell them to you as a trading company, which is how most of our orders run. The quote says which way yours works.

Do you work with small businesses and Amazon sellers?

If the order is for commercial use and ships by the pallet or the container, the size of your company does not matter. We are not set up for dropshipping, orders of a few units or retail purchases.

Can you check a factory I already use?

Not as a service on its own. Our checks at the factory are part of the orders we run. If you name the factory, we can run the order with it as your buying agent, and the checks come with the order.

How are you paid?

Either as the seller, with our margin inside the price, or as your buying agent, for a fee written on the quote. Each quote names the arrangement, and the rates are on the quote rather than on this site.

What if my product isn't in your categories?

Send it anyway. A request for something we do not list is a sourcing request: the first reply says whether we can get it made, and by when, and the landed quote follows.

How quickly do you reply?

Within 1 business day. For a sourcing request, that first reply says whether we can get it made, and by when, and the landed quote follows.

Request a quote

Send us the product, the quantity and the date

We reply within 1 business day. For something we do not list, the first reply says whether we can get it made, and by when, and the landed quote follows.

  • Reply within 1 business day
  • Landed cost, itemised

Request a quote

We take on the orders we can do well, and we will say so if yours isn't one of them.

A loaded container ship at sea at dusk, seen from above